Evidence and
best practice examples
of
'New Ways of Working'
nationally
Humber Mental Health Trust Example re New Ways of
Working for Everyone
A best practice guidance (DH 2007) was developed by the NIMHE
National Workforce Programme to support health and social care
organisations to take a strategic approach to the implementation of
New Ways of Working (NWW). The guidance includes indicators
and outcomes that demonstrate what NWW might look like in practice,
one of the outcomes identified is 'use of internal
bank staff for all professions in place and effective use being
made of NHS professionals where external agencies are
required'.
To support organisations to achieve the outcomes identified in
the guidance the National Workforce Programme are collating
examples of good practice which will be shared via this
website. Humber Mental Health have developed
a centralised bank system which is a good example of how
organisations can address the issue of temporary staffing
by allocating a dedicated resource, which ensures a consistent
approach and results in a temporary workforce that
is cost effective, flexible and responsive to
need.
To see Humber CBS implementation report click here
Team21
Developed by North Staffordshire Combined Healthcare
Trust Team21 is a dynamic process that ensures that Trust
requirements around service improvement and clinical effectiveness
are achieved at team level. It was launched in July 2004 as a team
based working system where teams, including service users and
carers, agree a shared vision for the future. They also identify
areas for development and work together to make it happen. The
Team21 portfolio contains a set of standards and activities to
support teams. There is a performance management system in place to
help drive the process and to enable teams to self-assess and
report progress. Support is provided by an Organisational
Development Manager at team and operating unit level. Links have
been developed between other corporate services e.g. Clinical
Governance and Patient and Public Involvement, to create a robust
framework.
For further information please click
here
NWW in Clarence House Community Mental Health Team -
Blackburn
This is a good example of study on New Ways of Working
initiatives within a Community Mental Health Team. Please
click here to see
the results.