CCTA Positive Practice Guide - What is it really like in practice?
The development of the Creating Capable Teams Approach (CCTA) took place over the whole duration of the programme on New Ways of Working (NWW). Whilst each profession in Mental Health was articulating its distinct contribution, it was clear that for these contributions to be effective, they needed to be delivered in the context of the team and the care pathway. As important was to acknowledge that all staff need to have a shared and common approach, united by the focus on the person using that service and their supporters and carers.
Much research has been carried out on the effectiveness of teams, but none directly on having an explicitly workforce focus. Many services are only now beginning to embrace NWW or workforce redesign, and indeed to embark on the use of CCTA. This Positive Practice Guide is intended to help refine the process for some by illustrating how it has worked for teams so far and how some techniques could be used based on our experience to date.
To date over 90 teams in England have been involved in the CCTA and this positive practice guidance was developed from the learning of some of those early implementer sites.
It is aimed at those individuals who trained as CCTA facilitators to help them identify elements of good practice and learning. In addition, those teams or organisations who are considering undertaking the CCTA as an off the shelf product, will find the practical tips based on real life examples most helpful in taking forward this most important tool to improve the delivery of an effective mental health service that fully meets the needs of service users.
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