Creating Capable Teams Approach (CCTA)

In considering how NWW and the new roles can be introduced and implemented to best effect, and so contribute to workforce planning at a local level, it is important to ensure that multidisciplinary teams focus on the needs of service users and carers.

The Creating Capable Teams Approach (CCTA) is a five-step approach with a defined workforce focus, developed to support the integration of NWW and the new roles into the structures and practices of a multidisciplinary team, within existing resources. It was designed to be used in all areas of mental health, across health and social care, for all ages, in statutory, voluntary and private sectors, including in all staff disciplines.

The CCTA is an ‘off the shelf ’ product that can be delivered by an experienced facilitator. It requires the participation throughout of service users and carers, as well as the support of an identified senior sponsor, the team leader and the organisation’s Senior Management Team.

The process helps a team reflect on their function, the needs of service users and carers, the current workforce structure and the current and required capabilities. The team’s journey is recorded on a team profile and workforce plan, which feeds into the organisation’s workforce planning process.

The CCTA consists of an information leaflet, senior management briefing, executive summary, a facilitator’s handbook and a participant’s handbook. The five steps of the CCTA are:

Step One - Preparation and ownership
Step Two - Team function
Step Three - Service user and carer needs
Step Four - Creating a needs-led workforce
Step Five - Implementation and review

In order to maximise the benefit and maintain momentum, it is recommended that CCTA is delivered over a maximum period of six months. Steps 1 and 5 can be undertaken in existing meetings, while steps 3, 4 and 5 are full-day workshops that require the participation of the whole team.

Creating Capable Teams Approach (CCTA) Pack

A: Foreword & Acknowledgements

B: An Information Leaflet

C: A Senior Management Briefing, providing an insight in the benefits and rationale of the CCTA from an organisational perspective

D: An Executive Summary, written in a questions and format and providing a comprehensive overview of the CCTA

E: The Facilitator's Handbook, consisting of workshop programmes, checklists, session plans, handouts and facilitators notes to support delivery of the CCTA

F: The Participant's Handbook, consisting of workshop programmes and handouts to ensure participants are fully informed throughout the process

G: The Team Profile and Workforce Plan, records the teams journey through the CCTA and is available in word to allow for direct input

The 10 Essential Shared Capabilities (ESC)