Creating Capable Teams
Approach (CCTA)
In considering how NWW and the new roles can
be introduced and implemented to
best effect, and so contribute to workforce
planning at a local level, it is important to
ensure that multidisciplinary teams focus on
the needs of service users and carers.
The Creating Capable Teams Approach (CCTA) is
a five-step approach with a defined workforce
focus, developed to support the integration of NWW and the
new roles into the structures and practices of a multidisciplinary
team, within existing resources. It was designed
to be used in all areas of mental health, across health and social
care, for all ages, in statutory, voluntary and
private sectors, including in all staff disciplines.
The CCTA is an ‘off the shelf ’ product that
can be delivered by an experienced
facilitator. It requires the participation
throughout of service users and carers, as well
as the support of an identified senior
sponsor, the team leader and the organisation’s
Senior Management Team.
The process helps a team reflect on their
function, the needs of service users and
carers, the current workforce structure and
the current and required capabilities.
The team’s journey is recorded on a team
profile and workforce plan, which feeds
into the organisation’s workforce planning
process.
The CCTA consists of an information leaflet,
senior management briefing, executive
summary, a facilitator’s handbook and a
participant’s handbook. The five steps of the
CCTA are:
Step One - Preparation and
ownership
Step Two - Team
function
Step Three - Service user and carer
needs
Step Four - Creating a needs-led
workforce
Step Five - Implementation and
review
In order to maximise the benefit and maintain
momentum, it is recommended that CCTA is delivered over a maximum
period of six months. Steps 1 and 5 can be
undertaken in existing meetings, while steps
3, 4 and 5 are full-day workshops that
require the participation of the whole
team.
CCTA Update
July 2008
Creating Capable Teams Approach (CCTA)
Pack
A: Foreword
& Acknowledgements,
B: An
Information Leaflet,
C: A Senior
Management Briefing, providing an insight in the benefits and
rationale of the CCTA from an organisational perspective
D: An Executive
Summary, written in a questions and format and providing a
comprehensive overview of the CCTA
E: The Facilitator's
Handbook, consisting of workshop programmes, checklists,
session plans, handouts and facilitators notes to support delivery
of the CCTA
F: The Participant's
Handbook, consisting of workshop programmes and handouts to
ensure participants are fully informed throughout the process
G: The Team
Profile and Workforce Plan, records the teams journey through
the CCTA and is available in word to allow for direct input
The 10 Essential Shared
Capabilities (ESC)
As part of Step 1 of the CCTA the team are
required to complete module 2 of the 10 Essential Shared
Capabilities (ESC). Please click here
to download.
Contact: Nicki Hollingsworth,
CCTA National lead, nicki@dpfs.karoo.co.uk,
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